AutoTRND

Questions agencies ask

The questions worth asking before you put clients on something.

Including the one about whether it matches the big platforms, which gets a straight no.

Agency questions

Where does my clients’ data actually live?

In its own instance, never in a shared table alongside another agency’s clients. Rentals include AutoTRND hosting. Buy-once owners can use their own database and hosting accounts or add managed hosting for $49/mo. Either way it remains a dedicated instance.

How many clients can I run, and what does the price do as I grow?

Unlimited, on every tier, and the price does nothing at all. There is no per-seat fee and no per-client fee, and there will not be one. The only thing that grows with your client list is your own phone and social provider account, which you bill to your clients the same way you bill everything else.

Why do I need my own phone and social account?

Because it is the one cost that scales with your clients rather than with you — roughly $52/mo for a fully-equipped client. Folding it into a flat fee would mean either charging you per client or losing money on you the moment you signed a second one. We help you set the account up, we never hold your card, and you keep the whole margin when you bill it on.

What happens if I stop paying?

If you are renting, the server stops — the same as anything else you rent. If you bought it outright, there is nothing to stop paying: the licence is yours, the software is yours, and updates keep coming.

Can I charge my clients whatever I want?

On the white-label tier, yes. Set your own prices, keep the entire margin, and we never appear in the transaction. That is most of what the white-label premium buys. On the AutoTRND-branded tier you cannot, because it is our name on the product.

How do I get updates if I buy once and host it myself?

They are published as they ship, with a changelog you can read before taking anything, and you pull the ones you want. Nothing is ever forced onto a build you are running. If we host you, we install them for you.

Does it match what the big platforms do?

No, and you should be suspicious of anyone who says otherwise about a system this size. The TRND Hub™ is shipped and running real businesses, and it is still being finished. It does what is described on these pages — customers, bookings, payments, the offer program, the pipeline, the dashboard — and it does that well, per business type, out of the box. It is not a feature-for-feature replacement for a platform with a hundred engineers, and it will not be claimed as one.

Do my clients know AutoTRND exists?

On the white-label tier, no — your branding, your clients, your relationship. On the AutoTRND-branded tier the system carries the AutoTRND name, which is why it costs less to get into.

Am I in the payment path for my clients’ money?

No. Payments run through each client’s own Stripe account, from their customer to them. You do not hold their funds, and neither does AutoTRND. That keeps you out of a regulatory category you almost certainly do not want to be in.

Does this include the website as well?

No. This is the TRND Hub™ — the owner-facing business system. The TRND-Site™, the customer-facing website, is part of the managed offer sold to business owners. If a client of yours wants both, that is a conversation rather than a checkbox.

How is a client configured?

You pick their business type — service, retail or ecommerce — and that sets the pipeline stages, the offer logic and the dashboard. Business type is a first-class field in the schema, so the difference between a contractor and a café is built in rather than assembled by hand each time.

What runs on AutoTRND’s servers?

Nothing. The instance lives in your accounts. That is what makes the dedicated model honest — nobody else’s outage is your outage, and nobody else’s breach is your breach.

When can I actually buy it?

When the licence terms exist and the post-launch price is set. Both are open and both are named on the pricing page rather than buried. Until then this segment takes waitlist interest and nothing else — there is no checkout anywhere on it, and the price you were shown is the price you get.